Business VoIP systems

Digital line replacement · PhoneLine+

PhoneLine+ Digital Phone Line Replacement

Keep an important business number working while moving from the traditional telephone network to modern VoIP.

Small business owner using a telephone at work
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Product overview

A clearer guide to PhoneLine+ Digital Phone Line Replacement.

PhoneLine+ is designed for small and micro businesses that need a straightforward replacement for a traditional landline. Calls travel over broadband and can be handled on compatible computers, tablets, mobiles, IP phones or an existing analogue phone using an adaptor.

Business benefits

What the platform can help you achieve.

01

Keep your business number

Existing telephone numbers can normally move with the service, helping avoid changes to signage, stationery and advertising.

02

Answer from the right device

Use a computer, tablet, smartphone, IP handset or compatible existing phone rather than being tied to one physical location.

03

Manage calls simply

Set availability, voicemail, diversions and out-of-hours handling through an accessible browser interface.

04

Understand call activity

Built-in analytics can show patterns, missed calls and response activity, with filters for users, numbers and time periods.

PhoneLine Plus call activity analytics dashboard

In everyday use

A practical route away from the traditional phone line.

PhoneLine+ is aimed at organisations that need to keep an important business number without the complexity of a full multi-user phone system. Calls can ring on suitable apps, IP equipment or an existing analogue handset connected through an adaptor.

The online service adds useful controls that were not normally available with a basic landline, including availability schedules, voicemail, call diversion, user administration and call activity reporting. This helps small teams spot missed calls and remain reachable when working away from the premises.

Talk through your requirements

Key capabilities

Useful features available within the solution.

  • Voicemail and call divert
  • Call hold, transfer and forwarding
  • Contact directory
  • Out-of-hours profiles and messages
  • Multiple numbers per subscriber
  • Call activity and analytics
  • Missed-call and voicemail notifications
  • User and device administration

A good fit for

Organisations considering this option

Sole traders and micro businesses

Shops, salons and customer-facing premises

Businesses replacing a single analogue line

Teams that need to answer one number from several devices

Check suitability

Product questions

Answers based on the brochure.

Can PhoneLine+ work with an existing telephone?+

A suitable adaptor can allow a compatible traditional handset to be used, or the service can run on apps and IP devices.

Does PhoneLine+ require broadband?+

Yes. It uses VoIP to carry calls over an internet connection. Greet Solutions can review whether the available connection is suitable.

Can several people use PhoneLine+?+

Yes. A small business can have multiple subscribers and numbers, with administrators able to manage users, devices and routing.

Independent guidance

Compare this product with your other options.

Greet Solutions can review your users, call flows, working patterns and existing services before recommending a platform.