One number, multiple devices
Ring desk and mobile devices, move calls between them and access one voicemail service so employees are easier to reach.
Business VoIP systems
Hosted VoIP · Gamma Horizon
Gamma Horizon Cloud Phone System
Control fixed and mobile business telephony through a flexible, cloud-based phone system.
Product overview
A clearer guide to Gamma Horizon Cloud Phone System.
Gamma Horizon replaces an office-based telephone system with a hosted service managed through an easy-to-use web portal. It is designed to support changing teams, multiple locations and flexible working without a major on-site PBX investment.
Business benefits
What the platform can help you achieve.
Web-based control
Administrators and authorised users can manage call handling, user settings and features through the Horizon portal.
Flexible and resilient working
Hot-desking, home working, remote-office features and cloud call routing help teams stay available across locations.
Extend when required
Optional services include Collaborate, call queuing, receptionist tools, management reporting, CRM integration and Horizon Call Centre.
In everyday use
A hosted phone system that follows your team.
Each user can be given the calling features and device mix that suits their role. A colleague might use a desk phone in the office, a desktop client at home and the Horizon mobile app while travelling, all linked to the same business number and voicemail.
The Horizon web portal gives authorised people control over users, call groups, routing and availability. Optional reporting, call queuing, receptionist and contact-centre tools can be added where a business needs more visibility or more structured customer call handling.
Talk through your requirementsKey capabilities
Useful features available within the solution.
- Auto attendant and call routing
- Call recording options
- Hunt groups, call transfer, park and pickup
- Desktop clients and Android/iOS apps
- Call history, voicemail and availability profiles
- Reporting and wallboard options
- Number porting and local number choice
- Business continuity call handling
A good fit for
Organisations considering this option
Businesses replacing an on-site PBX
Teams working across offices, home and mobile
Organisations needing stronger call control and reporting
Growing businesses that want per-user cloud telephony
Check suitabilityProduct questions
Answers based on the brochure.
Can we keep our current telephone numbers?+
Gamma Horizon supports number transfer in most common situations. Greet Solutions will confirm portability and manage the migration plan.
Do users need a desk phone?+
Not necessarily. Horizon can be used with compatible desk phones, desktop clients and mobile apps, depending on the chosen configuration.
Can Horizon support a contact-centre team?+
Optional Horizon Call Centre, call queuing, reporting and receptionist services can extend the core hosted phone system.
Independent guidance
Compare this product with your other options.
Greet Solutions can review your users, call flows, working patterns and existing services before recommending a platform.