One application
Make and manage business calls, start video meetings, chat with colleagues, send messages and access shared files from desktop and mobile apps.
Business VoIP systems
Greet's complete UCaaS platform
Greet Elevate Cloud Communications
One secure application for business calling, video, chat, SMS, files and intelligent communications.
Product overview
A clearer guide to Greet Elevate Cloud Communications.
Greet Elevate is our all-in-one cloud communications service for organisations that want their phone system and everyday collaboration tools in one place. Powered by Intermedia's established cloud platform and supported by Greet Solutions, it gives office, hybrid and mobile teams a consistent way to call, meet, message and work together.
See Greet Elevate in action
A quick introduction to cloud unified communications.
Watch how Intermedia Elevate brings business calling, team messaging, meetings and collaboration together for employees working in the office, remotely or on the move.
Business benefits
What the platform can help you achieve.
Intelligent productivity
Available AI capabilities include call and meeting recaps, transcription, summaries, sentiment and an in-app assistant for everyday work.
Professional call handling
Use auto attendants, hunt groups, voicemail, call recording, routing schedules and reporting to manage customer calls effectively.
Supported by Greet
Greet Solutions helps with planning, number migration, setup, user onboarding and ongoing support from one familiar team.
In everyday use
Calling, collaboration and AI in one working environment.
Employees can use a desk phone, desktop application or mobile app while keeping their business identity and company calling features. Presence, chat, meetings and shared files reduce the need to move between separate tools during the working day.
For customer-facing teams, call routing, auto attendants, hunt groups, recording and reporting create a more consistent caller experience. Optional AI tools can turn calls and meetings into searchable transcripts, concise summaries and practical follow-up points, subject to the selected licence.
Talk through your requirementsMore from the platform
Built to grow beyond business calling.
Contact centre options
Add structured queues, multichannel customer engagement, agent tools, supervision and reporting when basic call groups are no longer enough.
Business integrations
Integration options include Microsoft Teams, Microsoft Outlook contacts and a range of CRM and business applications. Compatibility is confirmed during design.
Administration
Central tools help authorised administrators manage users, numbers, calling features, devices and policies without maintaining an on-site PBX.
Archiving
Optional archiving can capture supported calls, meetings, chats, SMS and AI recaps, then make communications searchable for retention and review.
Security and reliability
The underlying Intermedia platform publishes enterprise-grade security controls and a 99.999% uptime SLA. Applicable service terms are confirmed in your proposal.
Migration and UK support
Greet Solutions plans number transfers, configures call flows, supports user onboarding and remains your UK-based point of contact after launch.
Greet Elevate is powered by Intermedia technology. Features, capacity and availability vary by licence and service configuration.
Key capabilities
Useful features available within the solution.
- Cloud business phone system
- Desktop and mobile applications
- HD video meetings and screen sharing
- Team chat, channels and file sharing
- Business SMS options
- Auto attendants and hunt groups
- Voicemail transcription and call recording
- AI Call Recap and AI Meeting Recap
- AI Assistant within the application
- CRM and business application integrations
- Secure file sync, sharing and backup
- Optional contact-centre capabilities
A good fit for
Organisations considering this option
Businesses replacing separate phone and collaboration tools
Hybrid and multi-location teams
Growing organisations that need central administration
Customer-facing teams wanting stronger call handling
Businesses interested in practical AI communication tools
Check suitabilityProduct questions
Answers based on the brochure.
Is Greet Elevate the same platform as Intermedia Elevate?+
Greet Elevate is Greet Solutions' branded cloud communications service, powered by Intermedia's Elevate technology and delivered with Greet's planning, migration and support.
Can employees use Greet Elevate away from the office?+
Yes. Desktop and mobile applications allow authorised users to call, meet, chat and work with files from suitable internet-connected locations.
What AI features are available?+
Depending on the selected licence and UK availability, features can include call and meeting recaps, transcription, summaries, sentiment insights, an in-app AI Assistant, AI Receptionist and advanced contact-centre assistance.
Does Greet Elevate integrate with Microsoft Teams and CRM systems?+
Integration options include Microsoft Teams, Outlook contacts and a range of CRM and business applications. Greet Solutions will confirm compatibility with your exact application, licence and required workflow before recommending a design.
Can communications be archived?+
Optional Intermedia Archiving can capture supported calls, meetings, chats, SMS and AI recaps for retention, search and review. The correct retention and access policy should be agreed for your organisation.
Can we keep our existing business numbers?+
In most cases, existing numbers can be transferred. Greet Solutions will check portability and plan the migration before any change is made.
Independent guidance
Compare this product with your other options.
Greet Solutions can review your users, call flows, working patterns and existing services before recommending a platform.